January 2025 Product Update:
Introducing Shopify B2B Connector and Knowledge Base
Featuring powerful tools designed to enable seamless integration for Shopify B2B users, strengthen operational efficiency and offer a more robust self-service experience for TradeCentric customers
Explore our latest feature updates
Shopify B2B Connector
The Shopify B2B Connector provides a formalized integration, enabling Shopify users to offer their customers Connected Commerce capabilities.
Knowledge Base
This self-service experience empowers customers to quickly and effortlessly access the support and information they need.
Standard Support
Our enhanced offering provides faster responses, multi-channel support via phone and live chat, and a dedicated analyst for reliable, consistent service.
Analytics Upgrades
Enhancements include sorting routes by size, filtering dashboards by active or inactive integrations, and environment filters for quicker analysis.
Shopify B2B Connector
A formalized connector for Shopify B2B users to offer their customers PunchOut Catalogs, Purchase Order Automation, Invoice Automation and more.
Our connector streamlines and simplifies the integration process so Shopify B2B users can get their integrations up-and-running faster and easier than ever. Shopify users can leverage integration to unlock new revenue growth opportunities, increase sales, and strengthen competitive positioning.
Knowledge Base
TradeCentric’s Knowledge Base provides an intuitive, self-service hub for customers to quickly access the information they need to maximize their program.
With powerful search functionality, product-specific browsing, and features like related article suggestions and article ratings, users can easily find answers to their questions and access helpful resources.
Our centralized resource center provides consistent, accurate, and readily available information for users. Customers are empowered to resolve issues and answer questions without needing to contact support, reducing wait times and enhancing convenience.
Standard Support
We have launched an upgraded Standard Support offering, setting a new benchmark for B2B Connected Commerce support. This enhanced service provides unmatched flexibility, visibility, and reliability, raising the bar for support in the industry.
Customers gain increased flexibility to access TradeCentric Support via phone, email and live chat. Standard Support users also have a dedicated analyst, a dashboard for tracking support tickets for increased visibility, and regular reviews with a support leader to ensure issues are resolved quickly and efficiency.
Analytics Usability Upgrades
Analytics enhancements now include sorting routes by size, filtering dashboards based on active or inactive integrations, and applying environment filters.
These updates improve data visibility by presenting key metrics and insights in a clearer, more accessible way, empowering users to make informed decisions faster. The enhanced interface also significantly reduces the time spent navigating the platform, allowing teams to focus more on analysis and strategy rather than searching for information.
Explore new release materials
The latest webinars, news and resources for TradeCentric product releases.
