Onboarding & Implementation Services for Your Integrations
Our comprehensive professional services empower your business to maximize the full value of your B2B commerce integrations. Whether you’re a new customer or a long-term partner, we’re here to offer commerce and procurement integration expertise in a coordinated experience you can trust.
A path to sustainable and scalable success
A partnership with TradeCentric is an investment in long-term success. Our proven methodology aligns your technology initiatives to business outcomes using industry expertise, proprietary best practices and professional services.
Success planning
Custom success plans define goals, track key metrics and align your needs and priorities.
Platform training
Best practices, readiness planning and enablement resources accelerate onboarding.
Value realization
Scorecards track time-to-value using the criteria defined during the success planning stage.
Ongoing management
Dedicated account champions guide your journey to provide support every step of the way.
Guidance throughout the life of the partnership
We care about your success – both before, during and after go-live. Our professional services team will provide guidance and best practices to support your journey to fully connected B2B commerce.
- Onboarding
- Training & Adoption
- Project Management
- Global Coverage
TradeCentric eProcurement Vendor Support Program
Maximize value from your eProcurement investment by bridging the technology gap with your suppliers. TradeCentric’s B2B Connected Commerce solutions enhance the procure-to-pay process by validating, formatting, and enriching data so invoices and purchasing documents flow effortlessly into your eProcurement system without manual intervention.
Strategic Supplier Collaboration
Let us work with your strategic suppliers to drive order automation, compliance, and efficiency throughout your organization.
Complimentary Supplier Analysis
Grow your network by leveraging ours. With your help, we’ll identify the most important supplier relationships that TradeCentric can support with integration.
Supplier Outreach & Enablement
Our outreach explains how integration improves the purchasing experience and enhances suppliers’ engagement with you. Any chosen solutions will be at the supplier’s expense.
Broader Supplier Engagement
Want TradeCentric to engage multiple suppliers in a single project? TradeCentric will define a program directly with your organization to automate suppliers at scale.
Expand your network by leveraging our Trading Partner Analysis
TradeCentric’s proprietary Trading Partner Analysis can help determine which customers and industries you serve may already be transacting in our network. Our team will cross-reference your target customer list and identify buyers we have already connected to, helping you:
- Prioritize target buyers based on the most important metrics to your business
- Leverage existing relationships within our network and top target industries
- Strategize outreach and integration with buyers to grow sales
What you can expect from us
Rest assured our team has the tools and knowledge to guide you to success.
Accountability
A win for you is a win for us, and we are committed to delivering the results you exepct.
Cost Management
We control your IT expenses with a predictable, fixed rate for growing customer connections.
Domain Expertise
With 15,000+ trading connections under our belt, we’ve seen it all. We will bring that expertise to you.
Risk Reduction
We do everything we can to limit risk with application management, data security and reliable availability.
Here’s what sets TradeCentric apart
99.99%
uptime for all
solutions
95%
annual customer
retention
5-7x
return on investment
Independent research from ROI firm
Hobson & Company
“We knew we were in safe hands with TradeCentric. Their technology and support are second to none.”
Arnaud Le Chatelier
Director of Sales & Marketing
