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Safety First: TradeCentric’s Comprehensive Security

Security is a top priority for TradeCentric. With integration data from more than 3,000 customers around the world, it is imperative for our users to trust their data is protected and secure throughout our gateway and integrations. We leverage technology with advanced features and industry best practices to ensure we meet the highest standard of compliance requirements. 

First and foremost, security is ingrained in our culture from the top down. Our security leadership meets quarterly to review any risks, findings or other changes to our program. In order to ensure the protection of our customers’ information, we use industry-leading technology in the following areas:

  • State-of-the-art hosting
  • Vulnerability and penetration testing
  • MSSP for event monitoring
  • Ongoing code-scanning during development

Every customer’s data is encrypted in transit and at rest, and each customer is logically segmented from the others.

We work hard to ensure data is collected, transmitted, processed and stored in accordance with strict privacy standards. As an integration and automation provider, we process your business information daily, and we want everyone to have complete confidence their data is safe and used as they expect.

Our software and systems are engineered to put privacy first in an approach that complies with the EU General Data Protection Regulation and the EU-U.S. Privacy Shield Framework. We implement a wide variety of technical and organizational processes and controls to ensure that personal data can only be accessed by authorized parties, whether that’s our users or their customers.

Internally, we have our own list of security measures to protect ourselves as well as our users. Our staff undergoes security awareness training to learn how to recognize threats like phishing scams or fake text messages. On a regular basis, we conduct phishing testing to identify fake emails aiming to steal sensitive company information. New employees have to pass security awareness training when they start at TradeCentric, and then have their memory refreshed annually with another training program.

On top of all these measures, TradeCentric is ISO 27001 certified. This comes with an entire comprehensive list of security coverages and advantages that we use to protect our users and ourselves.

The Benefits of an ISO Certification

The ISO/IEC 27001 is one of the most widely acknowledged information security standards globally. It outlines best practices for the confidentiality, integration and availability of information in a company. With ISO, we have access to any requirements for an information security management system (ISMS) and a set of best industry practices. This certification also details the security controls that help manage information risks.

As an ISO 27001 certified company, TradeCentric is able to provide an information security management framework for assessing information risk management processes, including our ability to establish, implement, operate and monitor secure information in the context of B2B integration services. It covers both corporate processes and the technology infrastructure we use to provide cloud and managed integration solutions.

ISO 27001 requires us to mature our program annually. Each year, we must demonstrate growth and improvement in our security program to remain certified. This unique requirement showcases our commitment to security.

ISO covers everything from how we track our laptops and password controls to the type of background checks we do on new hires. It’s an extremely comprehensive security program that keeps both our customers and our staff protected under a large umbrella of coverage.

Why Security Matters to Our Customers

These security measures are complex and detailed – and for good reason. We offer our integration and automation services to a variety of industries, each of which have varying degrees of sensitive data and security considerations. Our goal is to offer the same level of security to our customers across the board.

Medical and healthcare data is considered the most sensitive type of data, with finance and banking at a close second. A top priority of ours is to protect and keep the integrity of our customers’ data and brand intact.

Since high security standards are important to our customers, that makes them especially important to us. We want our customers to trust that their data is safe and secure with us at TradeCentric. If you’re looking for an integration and automation service provider that holds security and privacy in high regard, check out the solutions we offer for buyers and suppliers. Partner with us and feel confident knowing you are safe doing so. Reach out for more information on how you can get started.